How the New Customer Package works
The short version: we find the people already looking for what you sell, make sure they're worth your time, and put them on your calendar. Here is the longer version.
The New Customer Package is a done-for-you appointment service for local service businesses. ProfitLab identifies people in a specific area who are actively searching for a specific service, such as a roof replacement or a dental implant, puts a relevant offer in front of them, screens and qualifies the people who respond, and books the qualified ones directly onto the business's calendar. The business pays for the service and controls its own advertising budget. Every new client starts with a trial in their own market.
Step 1
We find the people searching
Most marketing talks to everyone and hopes the right people notice. We start from the other end: who in your market is searching for your exact service right now? Those are the people we go after, while they are still deciding who to call.
- What you do:
- tell us your service area and the jobs you most want.
- What we do:
- everything else in this step.
Step 2
We get the right offer in front of them
Someone searching for a new HVAC system does not respond to the same message as someone searching for a med spa consult. We build an offer around your service and your buyer, and show it at the moment they are looking.
- What you do:
- approve the offer. It is your business and your name.
- What we do:
- build it, run it, and adjust it.
Step 3
We qualify them and book them
This is the step most lead sources skip. Everyone who responds is screened before they ever reach your calendar. The ones who clear screening are booked around the clock, with reminders so they show up. You take the appointment and close.
- What you do:
- show up to the appointment.
- What we do:
- the screening, the booking, the reminders.
What you need to start
- A service where a job is worth thousands (around $4K and up works best; lower tickets can work, ask).
- A calendar we can book into.
- An advertising account you control. You set the budget and it is billed to you directly, so you always know what is being spent.
- Someone who can say yes on the call.
Built for businesses where one customer pays for the month
- RoofingReplacements and repairs
- HVACSystem installs and replacements
- PlumbingRepipes and remodels
- HardscapingPatios, walls, outdoor living
- Med spasAesthetic treatments
- ChiropractorsCare plans
- DentistsImplants and cosmetic
- LawyersInjury, family, estate
- Pool buildersInground pools and outdoor living
- Kitchen and bathFull remodels
- Windows and doorsWhole-home replacements
- SidingFull exterior replacements
Not on the list? If your customers search before they buy and a job is worth thousands, it probably works. Ask on the call.
FAQ
- What exactly do I get?
- Qualified appointments on your calendar, from people in your area who were actively searching for your service. Not a list, not raw leads.
- How is this different from buying leads?
- Lead sellers send the same names to several businesses and leave the qualifying to you. We work with one business per vertical in each market, and every prospect is screened before they book. You see appointments, not a stack of phone numbers.
- Do I have to sign a long contract?
- No. Every new client starts with a trial in their own market. You judge it by what shows up on your calendar.
- How much does it cost?
- We go over that on the call once we have looked at your market, your service, and your average ticket. It is not one price for everyone, because the value is not the same for everyone.
- Who pays for the ads?
- You do, through your own advertising account, at a budget you set. We recommend a range on the call. Billing it through your account means you see every dollar.
- How fast do appointments start?
- Usually within the first couple of weeks of a trial, depending on your market. We will give you a realistic expectation on the call rather than a number here.
- Do you work with businesses outside the US?
- Not right now. US markets only.
- What if my market is already taken?
- Then we cannot take you on for that vertical in that market, and we will tell you so on the call. That is the point of the exclusivity.
- What kinds of businesses does this work for?
- Local service businesses where customers search before they buy and a job is worth thousands: roofing, HVAC, plumbing, hardscaping, pool builders, kitchen and bath, windows and doors, siding, med spas, chiropractors, dentists, lawyers, plastic surgeons, and others like them.
- What happens on the call?
- Fifteen to thirty minutes. We pull the search data for your area live, so you can see how many people are looking for your service right now, and we tell you honestly whether your market is open and whether we think this will work for you.
See who is searching for your service this week
Book a call and we'll pull the data for your area while you watch.
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